Home & Legacy recognised for excellence in claims and e-trading

Posted on: 31 May 2018

May is always a busy month in the UK insurance broking world with the BIBA conference taking place in Manchester. For Home & Legacy, it has been no exception. Our stand at BIBA was as eye-catching as usual, and the footfall greater than ever before. However, we didn’t want to let some of other our achievements this month go by unmarked.

We have been delighted about the particular recognition we received for excellence in two key areas this May – claims and e-trading.

Portrait of Andy Reid

Claims Excellence

On May 10th, the Claims Excellence Awards were held in London and Home & Legacy was shortlisted for High Net Worth Claims Solution of the Year 2018. Other finalists in the category were Chubb, Covea and Hiscox, with the latter taking home the prize.

Home & Legacy Head of Claims, Andy Reid, said:

“It was great to be recognised by securing a place on the shortlist for High Net worth Claims Solution of the Year at the Claims Excellence Awards. The judges heard how we’d responded to feedback from our brokers and customers by implementing a number of key process improvements as well as further investing in resource.

To be shortlisted alongside the other leading providers of high net worth insurance was a huge achievement that we are all very proud of.”

Logo from Etrading Broker Insight Survey 2018

E-trading Excellence  

At the BIBA conference, on 16th May, the results of the 2018 E-trading Broker Insight Survey were announced. The survey sees brokers score insurance provider extranet solutions for performance, and between February and April 2018, 743 brokers gave their opinions.

Home & Legacy was extremely pleased to feature in the ranking for the first time – taking position 3 with our e-trading platform, Home & Legacy Online.

Since its launch, Home & Legacy Online has been making it easier for brokers to transact high net worth business. We designed the system to help reduce the complexity involved in getting a quote for a straightforward high net worth risk, with a shorter question set and easy price comparison from our panel of insurers.

We are proud that Home & Legacy Online has received such an endorsement via this independent market research.

Thank you to all brokers who participated in the survey and gave their feedback.