Home & Legacy appoints new head of claims, underwriting manager and senior technical roles
Posted on: 06 April 2017
Andrew Reid ACII has been appointed to the role head of claims at high net worth specialist, Home & Legacy.
Head of claims is a newly created senior management position at Home & Legacy. Andy was previously Home & Legacy operational underwriting manager since 2012. He joined the company in 2008 having specialised in high net worth broking since 2002.
Commenting on his vision for Home & Legacy claims, Andrew Reid, said:
“As a bespoke provider specialising in high net worth products and services, at Home & Legacy our claims department has the opportunity to set the benchmark for technical and customer service excellence. Our dedicated claims team already receives an extraordinary amount of praise from our customers, with a strong Net Promoter Score. With continued commitment and investment in the claims function at Home & Legacy, my ambition is for our expert team of handlers to become consistently recognised by brokers and customers as the absolute best in the market.”
Home & Legacy's new operational underwriting manager is Angela Gordon ACII. Angela previously worked as senior technical underwriter at Allianz. At Home & Legacy, she will be working with underwriting & markets director, Ade Ewington, to continue developing the company’s high net worth product range and underwriting solutions so that Home & Legacy can maintain its ability to quote for 96% of the risks it’s presented with. Angela has 34 years market experience. Prior to working at Allianz, she was portfolio manager at RSA in Dublin specialising in retail insurance.
Home & Legacy technical underwriting team was further expanded with the appointment of Louella Woolley Dip CII in an additional senior technical underwriter role. Louella has worked in Home & Legacy underwriting services since 2013.
Home & Legacy Managing Director, Barry O’Neill, commented:
“The expansion of Home & Legacy’s technical underwriting and claims teams shows our commitment to providing our brokers with even greater access to decision makers in our business. These appointments reinforce Home & Legacy’s position as one of the most stable providers in the UK high net worth insurance market.”